Harassing CollectorsHelpful Guide to Understanding the Rights Protecting Persons Facing Collections Issues

Every so often calls are received from people who complain of being harassed by collection agents.  While a collection agent calling to collect on an overdue account is generally lawful, collectors are required to perform collection efforts in accordance to the Collection and Debt Settlement Services Act, R.S.O.  1990, c.  C.14 as well as the judicially established common law.

An unfortunate circumstance arises when a collection agent becomes overly aggressive and engages in tactics such as calling too frequently or contacting people other than the debtor such as demanding that a friend or relative either pay the debt of the debtor or provide information as to where the debtor can be contacted directly.  Where a collection agent becomes a nuisance by repeated telephone calls, the collection agent may be found found liable: Anderson v. Excel Collection Services Ltd., 2005 CanLII 35681LaFleur v. Canadian Bond Credits Ltd.2003 CanLII 64307Tran v. Financial Debt Recovery Ltd.2000 CanLII 22621.

Shemesh Paralegal Services

155 University Avenue, Suite 1920
Toronto, Ontario,
M5H 3B7

P: (647) 531-3655
P: (416) 994-0533
E: shemesh@shemeshparalegal.com

Hours of Business:

Monday: 9:00AM – 5:00PM
Tuesday: 9:00AM – 5:00PM
Wednesday: 9:00AM – 5:00PM
Thursday: 9:00AM – 5:00PM
Friday: 9:00AM – 5:00PM

By appointment only.  Please call for details.

Services Within:

Toronto
Willowdale
Markham
Mississauga
Thornhill
York Region
Peel Region

 

Brampton
North York
Vaughan
Concord


and much more

SHEMESHParalegal.ca

SSL Secured Trust https://shemeshparalegal.ca